Director, Individual Life Administration

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Director, Individual Life Administration position in our Honolulu office.

The Director, Individual Life Administration functions as the Individual Life (IL) line of business administration and customer service officer responsible for planning, organizing, and controlling the activities of the IL administrative and customer service area. This position is responsible for the overall direction of the Company’s IL administrative activities toward the achievement of Company objectives. 


  1. Bachelor’s degree in Business Administration or related field from an accredited college or university.
  2. Five (5) years of experience in the financial or insurance industry of which three (3) years include managing staff (prioritizing workload, performance reviews, etc.); Individual life insurance administrative experience with direct experience in each major areas of individual life insurance operations is preferred.
  3. Proven leadership and administrative ability.
  4. Excellent internal and external verbal and written communication skills.  Ability to work and interact with all levels of personnel in the organization; agents; other life insurance and financial companies.
  5. Proven ability to organize and delegate effectively and efficiently.
  6. Proven ability to establish and implement strategic, tactical and operational administrative initiatives.
  7. Proven ability to develop and implement individual life and annuity policy contracts, provisions, policies, and procedures which are compliant with statute and regulation and which are acceptable to the marketplace and distribution systems.
  8. Demonstrated ability to apply analytical skills toward problem identification and resolution.  Ability to successful delegate problem resolution.
  9. Proven ability in project management, dispute resolution and relationship management with Company vendors, TPAs, agents and customers.
  10. Proven ability to recruit, develop and lead subordinate managers.
  11. Ability to interact and collaborate with inter-departmental peers to execute corporate initiatives.

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages. 

No relocation assistance provided.