Claims Administration Associate

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Claims Administration Associate position in our Honolulu office.

The Claims Administration Associate is responsible for maintaining all Temporary Disability Insurance (TDI) files, master files and certificate master files and performs other administrative functions in accordance with defined service standards. 


  1. High School diploma.  Associates degree preferred.
  2. One (1) year of office experience, preferably with an insurance or financial-related institution.
  3. Demonstrated ability in providing exemplary customer service via telephone conversation and in person.
  4. Excellent written and verbal communication skills.  Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
  5. Basic knowledge of general business/office administration practices.
  6. Well-organized and attentive to detail.  Must be able to prioritize work and meet critical deadlines.
  7. Ability to be flexible and responsive to unexpected demands in the workplace.  Ability to handle difficult and stressful situations effectively.
  8. Proven ability to calculate and apply basic mathematical formulas.
  9. Ability to operate a personal computer and other office equipment.
  10. Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages. 

No relocation assistance provided.