Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.
As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!
Our employee benefits include:
We hire people who are:
Browse Opportunities
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Assistant Vice President & Controller position in our Honolulu office.
The Assistant Vice President and Controller is responsible for the direction and management of the Accounting/Financial Reporting department. This professional position represents the Company as a financial representative both externally and internally. The Assistant Vice President and Controller may also perform certain duties in the absence of the Chief Financial Officer.
- Bachelor’s degree (BA) in accounting or related field from a four-year college or university is required.
- Minimum eight (8) years of professional experience in accounting. Insurance industry and statutory accounting experience is strongly preferred but not required.
- Minimum five (5) year of experience in leading an accounting department in a managerial role and demonstrated ability to mentor and motivate staff.
- Excellent written, verbal and presentation skills. Applicant must be able to effectively communicate financial information with external entities and with all levels of the Company and participate at a senior management level in Company decision making.
- Certified Public Accountant (CPA) license is required.
- Fellow, Life Management Institute (FLMI) certification preferred.
MINIMUM QUALIFICATIONS:
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office.
As a Customer Service Representative with Pacific Guardian Life, you’ll be the point of contact for our customers and be empowered to deliver an exceptional experience to those looking for help, guidance, and support. You’ll help them make informed decisions about their policies by answering their questions, resolving issues and helping to provide the requirements to execute their requests. You will strive to compassionately interact with all customers so that they will remember that it was you that helped them.
MINIMUM QUALIFICATIONS:
- Associate’s degree.
- One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
- Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
- Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
- Must be flexible, cooperative and able to adapt to change. Must also be able to work effectively and positively and have a high emotional intelligence level to build rapport and work with individuals of varying personality types.
- Have conflict and time management skills, be well-organized and attentive to detail to be able to resolves issues and show resilience.
- Able to listen skillfully, collect information and determine immediate requests and identify current and future needs of the customer.
- Professional oral, written and confident and compassionate communication style with strong follow-up skills that promotes a quality image of Pacific Guardian Life
- Proven ability to independently analyze and problem solve to resolve customer issues.
- Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
- Ability in using computer and Windows PC applications; strong keyboard and navigation skills, Microsoft Office suite (Word, Outlook, Excel, OneNote, Teams).
- Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative (Bilingual-Japanese/English) position in our Honolulu office.
The Customer Service Representative (Bilingual-Japanese/English) is responsible for servicing Individual Life and Annuity clients by providing prompt, courteous and accurate information to clients and agents using verbal and written communication in English and Japanese. This position will also provide Japanese customer servicing to Policy Owners and Agents.
MINIMUM QUALIFICATIONS:
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Employee Benefits Sales position in our Honolulu office.
This professional position is responsible for managing the broker sales channel for Employee Benefits products including generating new business, relationship management, development of sales materials, and retention of in-force business for brokers assigned in the State of Hawaii, as well as an assigned region – U.S. western mainland. This position will assist in the preparation of major broker events throughout the calendar year; broker contests and promotions; broker newsletter; collateral material and updating and maintaining the employee benefits website page.
MINIMUM QUALIFICATIONS:
- College degree desired, in business or marketing preferred.
- Minimum of three continuous years of experience as a sales manager.
- Ability to obtain State of Hawaii Life Insurance Producer License required.
- Sales experience in employee benefit insurance or life insurance marketplace a positive. Ability to understand and explain insurance policy terms and provisions.
- Experience in the development of new sales opportunities, new products, and related sales materials. Ability to develop and execute sales and marketing plans.
- Excellent written and verbal communication skills. Must be able to effectively communicate with clients as well as Company personnel at all levels of the organization. Must be able to develop written plans at a corporate level.
- Must be well-organized and attentive to detail. Able to manage all aspects of the sales cycle while also continually developing broker/employer relationships.
- Requires valid Hawaii drivers’ license and access to an automobile.
- Must have working knowledge of personal computer, word processing (Microsoft Word, preferred), and spreadsheet (Excel, preferred) programs.
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Premium Auditor position in our Honolulu office.
The Premium Auditor protects the Company by ensuring compliance with billing and reporting from client companies. This position is responsible for performing audits (in-person and virtually) on policies in accordance with company, industry and government rules and regulations to ensure accurate earned premiums and appropriate classifications.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in business or related field from an accredited college or university.
- Five (5) years of professional office experience of which two (2) years of experience in conducting audits. Insurance industry a plus.
- Knowledge and understanding of compliance requirements and standards.
- Strong and professional written and verbal communication skills. Must be able to effectively communicate results across internal and external organizations. Meeting with mid to high level client management.
- Solid attention to detail with thoroughness and accuracy in completing work.
- Strong analytical and critical thinking skills with the ability to handle multiple tasks simultaneously.
- Ability to work independently and understand data from client payroll and HR systems. General understanding of payroll laws by state (to evaluate payroll data).
- Ability to understand insurance contract language and evidence of insurability programs.
- Proficient in MS Word and Excel. Ability to use general office machines.
- Requires a valid drivers’ license and access to an automobile.
- Ability to travel to off-site locations including inter island and the continental U.S.
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information please feel free to contact a member of our Human Resources department at (808) 955-2236.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Senior Accountant position in our Honolulu office.
The Senior Accountant independently performs a variety of duties within the General Accounting department. This position is responsible for preparing various complex account reconciliations, assisting with federal and state tax filings, and completing other internal and external financial reports and projects.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in accounting, tax or related field from an accredited college or university.
- Two (2) years of work experience in accounting or related area.
- Working knowledge and understanding of Generally Accepted Accounting Principles (GAAP). Knowledge of Statutory accounting principles preferred.
- General knowledge of tax preparation and compliance.
- Proven ability to analyze and resolve complex accounting issues. Ability to interpret a variety of information presented in written, oral, diagram or scheduled form.
- Proven ability to work effectively with people at all levels of the organization and maintain professional working relationships with external vendors.
- Well organized and attentive to detail.
- Ability to set priorities and meet deadlines.
- Ability to work independently with minimal supervision.
- Excellent verbal and written skills. Must be able to communicate accounting information to all levels within the organization in an accurate and timely manner.
- Excellent proficiency in Microsoft Excel.
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Claims Administration Associate position in our Honolulu office.
The Claims Administration Associate is responsible for maintaining all Temporary Disability Insurance (TDI) files, master files and certificate master files and performs other administrative functions in accordance with defined service standards.
MINIMUM QUALIFICATIONS:
- High School diploma. Associates degree preferred.
- One (1) year of office experience, preferably with an insurance or financial-related institution.
- Demonstrated ability in providing exemplary customer service via telephone conversation and in person.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Basic knowledge of general business/office administration practices.
- Well-organized and attentive to detail. Must be able to prioritize work and meet critical deadlines.
- Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
- Proven ability to calculate and apply basic mathematical formulas.
- Ability to operate a personal computer and other office equipment.
- Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Policy Service Specialist position in our Honolulu office.
The Policy Service Specialist is responsible for timely processing terminations, reinstatements, and TDI policy service changes of policies and filing such activity with the State of Hawaii’s Department of Labor and Industrial Relations. This position is a hybrid of policy service and premium accounting in that the policy service specialist will not only process activities aforementioned, but research and process premium refunds (at termination) or premium collections (upon reinstatement). The policy service specialist uses good judgement when handling confidential information and provides excellent customer service.
MINIMUM QUALIFICATIONS:
- High School diploma. Associates degree preferred.
- One (1) year general office experience related to the functions and requirements specified. Preferably experience in an insurance company
- Demonstrated ability in providing exemplary customer service.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Well-organized and attentive to detail. Must be able to prioritize tasks and work well under critical deadlines with minimum supervision.
- Ability read and interpret documents such as insurance policies, contracts, operating and maintenance instructions.
- Proven ability to calculate and apply basic mathematical formulas. Must be able to calculate commissions, percentages, premiums, and volume. Must have a clear understanding of debits and credits.
- Ability to operate a personal computer and other office equipment.
- Working knowledge of Microsoft Office (e.g., Excel, Word, preferred).
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.