Join
Our Team

Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.

As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!

Our employee benefits include:

  • Paid vacation days
  • 401(k)
  • Medical coverage
  • Dental coverage
  • Life insurance plans
  • and more…

We hire people who are:

  • Growth-minded
  • Empathetic
  • Skillful listeners
  • Self-driven
  • Results-oriented
  • Adaptable

Browse Opportunities

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Accountant I position in our Honolulu office.

The Accountant I performs a variety of duties within the General Accounting department, including processing check requests, accounts payable invoices, ACH payments and check disbursements. In addition, this position prepares various monthly account reconciliations and journal entries. This position also assists in the preparation of various financial reports including certain state filing and statutory accounting reports. Provide clerical assistance as needed and will work on other special projects as required.

MINIMUM QUALIFICATIONS:

  1. High School diploma. Business or community college graduate preferred but not required.
  2. Two (2) years of work experience in an accounting or accounting related area.
  3. Good verbal and written skills. Must be able to communicate accounting information to all levels within the organization.
  4. Well organized and attentive to detail. Ability to set priorities and meet deadlines.
  5. Proficient in Excel.
  6. Ability to analyze and solve problems. Ability to interpret a variety of instructions presented in written, oral, diagram or scheduled form.
  7. Proven ability to work with mathematical concepts. Ability to apply fractions, percentages, ratios and proportions to practical situations. Must be able to comprehend formulas.
  8. Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.

Salary: $19 – $21/hour

Job Type: Full-time

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office.

The Customer Service Representative is responsible for servicing Individual Life and Annuity clients by providing prompt, courteous and accurate information to clients and agents using verbal and written communication. The representative will help customers make informed decisions about their policies by answering questions, resolving issues, and helping to provide them requirements to meet their requests.

MINIMUM QUALIFICATIONS:

  1. Associate’s degree.
  2. One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
  3. Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
  4. Must be able to effectively communicate (reading, writing and verbally) with internal and external customers as well as Company personnel at all levels of the organization.
  5. Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
  6. Must be flexible, cooperative and able to adapt to change. Must also be able to work effectively and positively and have a high emotional intelligence level to work with individuals of varying personality types.
  7. Have time management skills, be well-organized and attentive to detail.
  8. Proven ability to independently analyze and problem solve to resolve customer issues.
  9. Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
  10. Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, and OneNote).
  11. Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.

Salary: $20 – $25/hour

Job Type: Full-time

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Financial Analyst position in our Honolulu office.

The Financial Analyst is responsible for the preparation and analysis of financial statements and reports and ensure financials statements and reports are accurately and timely produced. To assist in the preparation of the Quarterly and Annual Statement and other accounting areas as needed. To assist with the annual general expense budget and expense allocation projects. To assist with the coordination of the Company’s federal and foreign income tax provision and deferred income tax, state tax filings, and year end tax reporting. To identify relevant financial and operational metrics; develop benchmarks, tools, studies and reports to measure financial performance, operational efficiency, and future financial probability or cost savings.

MINIMUM QUALIFICATIONS:

  1. Bachelor’s degree (BA) in Finance, Accounting or related field from an accredited college.
  2. MBA or relevant certification (e.g., CFA, CPA) preferred.
  3. Three to five years of experience in financial analysis, preferably within the insurance industry.
  4. Proven track record of leading finance projects and delivering results.
  5. Excellent verbal and written skills. Must be able to communicate accounting information to all levels within the organization. Proven ability to work effectively with people at all levels of the organization. Ability to assist with cross training staff within the department.
  6. Proficiency in financial modeling and data analysis.
  7. Advanced knowledge of Excel and financial reporting software.
  8. Excellent communication and presentation skills.
  9. Ability to work independently and as part of a team.
  10. Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.

Salary: $60k – 80k, depending on experience

Job Type: Full-time

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Senior Business Solutions Analyst position in our Honolulu office.

The Senior Business Solutions Analyst for IT Applications serves as a strategic partner and lead advisor to business units for user-facing business applications. This role not only bridges the gap between business needs and technical solutions, ensuring application decisions expand business capabilities, drive innovation, and align with organizational strategy, but also drives the adoption of innovative solutions, mentors junior analysts, and leads complex initiatives that expand business capabilities and create competitive advantage. This position will assist the Director of IT Applications, PGL Management, and staff in planning, executing, and coordinating projects to deliver solutions in PGL’s roadmap and active application portfolio. Collaborate with business stakeholders, vendors, and IT colleagues to deliver enhancements, support core, secondary, and peripheral systems, and guide the responsible use of AI and emerging technologies. Take end-to-end ownership of assigned user-facing applications, serving as the primary contact for business units, managing incidents and enhancements, and ensuring the applications continue to meet business and technical needs.

MINIMUM QUALIFICATIONS:

  1. A Bachelor’s degree in Computer Science, Management Information Systems or related field from an accredited college or university or an equivalent combination of education, training and/or experience.
  2. 7+ years of experience in business analysis, systems implementation, or IT applications support.
  3. Demonstrated ability to translate business needs into technical requirements and bridge communication between business and IT.
  4. Demonstrated ability with application lifecycle management, vendor coordination, and testing processes.
  5. Demonstrated ability with automation technologies, and modern software delivery methods (Agile or iterative).
  6. Demonstrated success leading cross-functional project teams.
  7. Demonstrated ability to influence stakeholders and drive consensus among diverse groups.
  8. Strong analytical, facilitation, and communication skills with stakeholders at all levels.
  9. Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
  10. Ability to evaluate and assess operational processes to find opportunities for improvement and efficiency.
  11. Ability to review, analyze and report on the execution, risk mitigation and resource utilization on projects.
  12. Experience mentoring peers or junior team members.
  13. Familiarity with system conversions on similar or disparate software platforms located on-premise or hosted.
  14. Strong project management skills and attention to detail required.

Salary: $90k – 105k, depending on experience

Job Type: Full-time

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a TDI Claims Administration Associate position in our Honolulu office.

The Claims Administration Associate is responsible for maintaining Temporary Disability Insurance (TDI) files, providing excellent service to customers and agents, supporting the check distribution process by obtaining signatures, making copies and mailing/faxing/e-mail records as requested, preparing and balancing monthly employer statements and other administrative duties as assigned. The Claims Administration Associates work closely with the Claims Examiners therefore teamwork and problem-solving skills are required in this position.

MINIMUM QUALIFICATIONS:

  1. High School diploma.
  2. One (1) year of work experience in an office environment.
  3. Demonstrated ability in providing exemplary customer service via telephone conversation and in person.
  4. Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
  5. Basic knowledge of general business/office administration practices.
  6. Well-organized and attentive to detail. Must be able to prioritize work and meet critical deadlines.
  7. Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
  8. Proven ability to calculate and apply basic mathematical formulas.
  9. Ability to operate a personal computer and other office equipment.
  10. Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).

Salary: $20/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a TDI Claims Examiner 1 position in our Honolulu office.

The Claims Examiner 1 is responsible for all phases of TDI claims processing. This position establishes new TDI claims accounts in the policy administration system, reviews information on the claims form for completeness and accuracy, determines eligibility requirements are met, calculates the benefit payment, and follows up on required documents needed for ongoing claims. The Claims Examiner 1 uses good judgement in dealing with confidential information and provides excellent customer service. Promote to Claims Examiner 2 upon completion of training program.

MINIMUM QUALIFICATIONS:

  1. Associates degree required. Bachelor’s degree preferred.
  2. Insurance or general office experience related to the functions and requirements specified. Claims processing and claims examination a plus.
  3. Demonstrated ability of providing exemplary customer service.
  4. Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
  5. Well organized and attentive to detail. Must be able to prioritize tasks and work well under critical deadlines with minimum supervision.
  6. Self-driven to solve practical problems and handle responsibilities without constant supervision.
  7. Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
  8. Ability to operate a personal computer and other office equipment.
  9. Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).

Salary: $23/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a TDI Claims Manager position in our Honolulu office.

The TDI Claims Manager oversees the daily activities of the TDI Department staff. Provides guidance on all aspects of TDI policies and procedures to all department staff. Carries out supervisory responsibilities in accordance with departmental standards, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, disciplining employees, and solving day-to-day problems.

MINIMUM QUALIFICATIONS:

  1. College degree in business preferred. Associate’s degree and relevant experience acceptable.
  2. Excellent knowledge of State of Hawaii Temporary Disability Insurance Law and Related Administrative Rules.
  3. Minimum 3 years of supervisory experience required. Prior experience in leading, mentoring, training or coordinating the work of others.
  4. Minimum 3 years of experience in TDI claims or related field which can include other insurances, disability benefits, leave administration, HR or related field.
  5. Excellent written and verbal communication skills. Must be able to effectively communicate with brokers, agencies, policyholders, State Department of Labor & Industrial Relations workers, vendors, and personnel at all levels of the organization.
  6. Must be well-organized and attentive to detail. Must be able to prioritize work, and follow up on unresolved items.
  7. Proven ability to maintain a high level of customer service and long-term, positive customer relationships.
  8. Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure. Ability to work under minimal supervision and direction; under time constraints and meet deadlines.
  9. Proven ability to calculate and apply basic mathematical formulas. Must be able to determine TDI benefit payments.
  10. Working knowledge of word processing (Microsoft Word preferred) and spreadsheet (Microsoft Excel preferred). Working knowledge of Health Benefit Management System (HBMS).

Salary: $75-90k

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an TDI Claims Manager position in our Honolulu office.

The TDI Claims Manager oversees the daily activities of the TDI Department staff. Provides guidance on all aspects of TDI policies and procedures to all department staff. Carries out supervisory responsibilities in accordance with departmental standards, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, disciplining employees, and solving day-to-day problems.

MINIMUM QUALIFICATIONS:

  1. College degree in business preferred. Associate’s degree and relevant experience acceptable.
  2. Excellent knowledge of State of Hawaii Temporary Disability Insurance Law and Related Administrative Rules.
  3. Minimum 3 years of supervisory experience required.
  4. Minimum 5 years of experience in TDI claims or related field.
  5. Excellent written and verbal communication skills. Must be able to effectively communicate with brokers, agencies, policyholders, State Department of Labor & Industrial Relations workers, vendors, and personnel at all levels of the organization.
  6. Must be well-organized and attentive to detail. Must be able to prioritize work, and follow up on unresolved items.
  7. Proven ability to maintain a high level of customer service and long-term, positive customer relationships.
  8. Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure. Ability to work under minimal supervision and direction; under time constraints and meet deadlines.
  9. Proven ability to calculate and apply basic mathematical formulas. Must be able to determine TDI benefit payments.
  10. Working knowledge of word processing (Microsoft Word preferred) and spreadsheet (Microsoft Excel preferred). Working knowledge of ClaimVantage preferred.

Salary: $75-90k

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

This organization participates in E-Verify.

Join Our Team!

If you are interested in becoming part of our dynamic team, we want to hear from you!