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Our Team

Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.

As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!

Our employee benefits include:

  • Paid vacation days
  • 401(k)
  • Medical coverage
  • Dental coverage
  • Life insurance plans
  • and more…

We hire people who are:

  • Growth-minded
  • Empathetic
  • Skillful listeners
  • Self-driven
  • Results-oriented
  • Adaptable

Browse Opportunities

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill an Accountant I position in our Honolulu office.

The Accountant I performs a variety of duties within the General Accounting department, including processing check requests, accounts payable invoices, ACH payments and check disbursements.  In addition, this position prepares various monthly account reconciliations and journal entries.  This position also assists in the preparation of various financial reports including certain state filing and statutory accounting reports. Provide clerical assistance as needed and will work on other special projects as required.

MINIMUM QUALIFICATIONS:

  1. High School diploma.  Business or community college graduate preferred but not required.
  2. Two (2) years of work experience in an accounting or accounting related area.
  3. Good verbal and written skills.  Must be able to communicate accounting information to all levels within the organization.
  4. Well organized and attentive to detail.  Ability to set priorities and meet deadlines.
  5. Proficient in Excel.
  6. Ability to analyze and solve problems.  Ability to interpret a variety of instructions presented in written, oral, diagram or scheduled form.
  7. Proven ability to work with mathematical concepts.  Ability to apply fractions, percentages, ratios and proportions to practical situations.  Must be able to comprehend formulas.
  8. Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.

Salary: $19 – $21/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Actuarial Assistant position in our Honolulu Office.

An Actuarial Assistant is responsible for providing assistance in the construction, review and evaluation of various components of the Company’s financial statements, maintenance and improvement of the Company’s financial model, performance of various experience analysis studies and various valuation-related tasks, under minimal supervision.

MINIMUM QUALIFICATIONS:

  1. Bachelor’s degree in actuarial science, mathematics, statistics or related field.
  2. A demonstrated commitment to the pursuit of a professional actuarial designation.  Completion of two or more of the examinations required to attain Associateship in the Society of Actuaries is desirable, but not required.  Actuarial Student Program is available after successful completion of two actuarial exams.
  3. Proven ability to work under minimal supervision and direction.
  4. Ability to work effectively under pressure, meet deadlines, and maintain a high degree of judgment, especially when working with information that is confidential in nature.
  5. Working knowledge of Microsoft Word and Microsoft Excel.
  6. Excellent written and verbal communication skills.  Must be able to clearly communicate actuarial information to the general public and personnel at all levels of the organization.
  7. Ability to react to change productively.
  8. Good organizational skills and attentiveness to detail.
  9. Ability to operate technology solutions.

Salary:  $47,000 – $52,000

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

No employment sponsorship available.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office.

As a Customer Service Representative with Pacific Guardian Life, you’ll be the point of contact for our customers and be empowered to deliver an exceptional experience to those looking for help, guidance, and support.  You’ll help them make informed decisions about their policies by answering their questions, resolving issues and helping to provide the requirements to execute their requests.  You will strive to compassionately interact with all customers so that they will remember that it was you that helped them.

MINIMUM QUALIFICATIONS:

  1. Associate’s degree.  
  2. One (1) year customer service experience.  Insurance/financial-services experience preferred.  Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
  3. Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
  4. Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
  5. Must be flexible, cooperative and able to adapt to change.  Must also be able to work effectively and positively and have a high emotional intelligence level to build rapport and work with individuals of varying personality types.
  6. Have conflict and time management skills, be well-organized and attentive to detail to be able to resolves issues and show resilience.
  7. Able to listen skillfully, collect information and determine immediate requests and identify current and future needs of the customer.
  8. Professional oral, written and confident and compassionate communication style with strong follow-up skills that promotes a quality image of Pacific Guardian Life
  9. Proven ability to independently analyze and problem solve to resolve customer issues.
  10. Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
  11. Ability in using computer and Windows PC applications; strong keyboard and navigation skills, Microsoft Office suite (Word, Outlook, Excel, OneNote, Teams).
  12. Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.

Salary: $20 – $25/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill an Individual Life Administration Specialist position in our Honolulu office.

The Individual Life Administration Specialist is responsible for the administration of policies for the Individual Life line of business and will support quality improvements and standardization in operations and service.

MINIMUM QUALIFICATIONS:

  1. High school diploma is required. Associate’s Degree is preferred.
  2. Minimum two (2) continuous years of administrative experience, preferably with an insurance company, or an equivalent combination of education, training and/or experience.
  3. Ability to read, analyze and interpret instructions and procedures furnished in written and oral form.  Ability to apply commonsense understanding to carry out instructions.  Ability to solve practical problems.
  4. Ability to comprehend and interpret documents such as insurance policies and technical procedures and determine course of action based on guidelines.
  5. Strong written and verbal communication skills.  Must be able to effectively communicate policy information with general public, agents, and personnel at all levels of the organization.
  6. Must be flexible, cooperative, and able to adapt to change.  Able to work effectively with customers and personnel at all levels of the organization.
  7. Must be able to prioritize and meet critical deadlines, be well-organized and attentive to detail. Maintain a high standard of productivity, efficiency and accuracy while working under pressure.
  8. Ability to calculate and apply basic mathematical formulas.  Use of units of measure, using whole numbers, common fraction, and decimals.
  9. Ability to operate a personal computer, 10-key calculator, typewriter, copy machine and FAX machine. 
  10. Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, OneNote).

Salary: $19 – $20/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a New Business Administrative Specialist ​​​​​​position in our Honolulu office.

The purpose of this position is to provide administrative assistance to the New Business Department.  The New Business Administrative Specialist will interact primarily with office staff and transfer companies to get new policies funded and ready for settlement.  This position will track the progress of intercompany fund transfers and assist in resolving issues and provides exemplary service to agents, and other employees.

The New Business Administrative Specialist will be available in the calling queue to answer questions regarding New Business applications and may be asked to assist with basic Customer Service inquiries.  The position will also be handling the incoming mail and the proper processing of incoming checks.

MINIMUM QUALIFICATIONS:

  1. High school diploma required; Associate’s (AA) degree or equivalent from a two year college or technical school preferred.
  2. One to two years in an administrative support position, preferably in the insurance field.
  3. Ability to read, analyze and interpret instructions and procedures furnished in written and oral form. Ability to apply common sense understanding to carry out instructions. Ability to solve practical problems.  
  4. Ability to display excellent judgment when dealing with confidential information.  Well- organized and attentive to detail. 
  5. Ability to write business correspondence to agents and clients. Ability to communicate effectively in person and on the telephone.  Ability to effectively present information and respond to questions from clients, agents and other employees in the organization.
  6. Ability to work under time constraints and meet deadlines.  Must be able to work with others as a member of the team.  Ability to be patient with difficult callers.  Requires good judgment and discretion.
  7. Proficiency in use of internet, PC, Microsoft Word and Excel, Outlook.

Salary: $19 – $20/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill a Payroll Accountant position in our Honolulu office.

The Payroll Accountant coordinates and performs the payroll functions of the Company, including payroll processing, maintenance of all payroll records, and payroll tax deposits and reporting.  This position also prepares the required payroll journal entries.

MINIMUM QUALIFICATIONS:

  1. Associate’s degree in accounting. Bachelors preferred.
  2. At least three years of work experience in payroll processing.
  3. Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes.
  4. Excellent organizational skills and attention to detail.
  5. Strong analytical and problem-solving skills, and ability to research matters and propose solutions.
  6. Ability to set priorities and meet deadlines.
  7. Proficient with Microsoft Office Suite, including high proficiency with Microsoft Excel.
  8. Proficient with payroll software with experience with Ceridian Dayforce a plus.

Salary: $23 – $25/hour, based on experience

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill a TDI Business Systems Support Specialist position in our Honolulu office.

The TDI Business Systems Support Specialist is responsible for assisting in the coordination of the TDI (Temporary Disability Insurance) and Group Life administration system-related processes and workflows. This position is expected to assist in the verification, analysis, recommendations, and coordination of user-acceptance testing of the various systems applications to ensure accurate issuance and maintenance of policy contracts, premiums and claims processing, administration and reporting. The specialist will troubleshoot, test and document issues, modifications and/or updates; in addition, provide Help Desk support by effectively and timely responding to verbal and written requests received via phone and email. Other responsibilities will include developing and periodically updating a Business Systems Support manual.

MINIMUM QUALIFICATIONS:

  1. High school diploma. Associate’s degree is preferred.
  2. Two (2) years of work experience in a business systems support position, preferably in the insurance industry.
  3. Working knowledge of personal computer-based applications, including Microsoft Office Suite and Adobe Acrobat.
  4. Must be able to understand IT concepts as it relates to networking, programming and software development life cycle.
  5. Strong interpersonal and communication skills; is capable of explaining simple procedures both orally and in writing and has excellent phone skills.  Must be able to effectively communicate with vendors and personnel at all levels of the organization.
  6. Able to improve, suggest, and implement recommendations to improve business processes using information technology.
  7. Able to work with moderate to complex databases and create queries.
  8. Willing and able to adapt to change.  Continuous improvement mindset. 
  9. Well organized and proven ability to analyze problems.
  10. Proven ability to meet deadlines under pressure and handle multiple projects.

Salary: $19 – $21/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill a TDI Premium Accounting Specialist position in our Honolulu office.

Under general supervision, the TDI Premium Accounting Specialist is primarily responsible for processing TDI premium payments, sending premium statements, and reminders for late payments.  The TDI Premium Accounting Specialist must also provide exemplary customer service by assisting with phones and emails and responding to customer requests in a timely manner.  In addition, all conversations, or any other means of contact with the customer should be duly documented in the policy administration system by the TDI Premium Accounting Specialist.

MINIMUM QUALIFICATIONS:

  1. High school diploma. Associates degree preferred.
  2. Minimum of two (2) continuous years of office experience.  Preferably with an insurance company.
  3. Demonstrated ability of providing exemplary customer service.
  4. Strong written and verbal communication skills.  Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
  5. Well organized and attentive to detail.  Must be able to prioritize work and meet critical deadlines with minimum supervision.
  6. Ability to be flexible and responsive to unexpected demands in the workplace.  Ability to handle difficult and stressful situations effectively.
  7. Ability to read and interpret documents such as insurance policies, contracts, and operating and maintenance instructions.
  8. Proven ability to calculate and apply basic mathematical formulas.  Must be able to calculate TDI recalculate premium payments.
  9. Ability to operate key office equipment (personal computer, 10-key calculator, typewriter, copy machine and FAX machine).
  10. Working knowledge of Microsoft Office Suite (Microsoft Word, Excel, and Outlook).

Salary: $19 – $20/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.

Join Our Team!

If you are interested in becoming part of our dynamic team, we want to hear from you!